The Nigerian National Petroleum Company Limited has begun introducing self-service fuel pumps at selected NNPC Retail stations, allowing motorists to purchase and dispense petrol without assistance from attendants.
The initiative is part of NNPC Retail’s plan to deploy between 50 and 70 smart self-service stations across the country within the next six months.
Under the new system, motorists can select the amount of fuel they want, make payment through the NRL Fuel App and use a generated code to activate the pump.
NNPC Retail shared a guide explaining how motorists can use the facility.
How to use the NNPC self-service fuel facility:
- Download the NRL Fuel App:
Motorists should download and open the NRL Fuel App to begin the process. - Select fuel purchase:
Tap Fuel Purchase on the app and select the type of fuel required. - Choose a participating station:
Select an NNPC Retail station offering the self-service option. Participating stations are identified with a green “Self-Serve” badge. - Enter the amount and pay:
Enter the amount to be spent on fuel, review the transaction and select Pay from Wallet. - Get the self-service code:
After a successful payment, the app generates a digital receipt containing the Order ID, Self-Service Code and QR Code. - Activate the pump:
At the fuel pump, enter the eight-digit Self-Service Code on the terminal and press the # key. - Dispense the fuel:
Once the code is validated, pick up the nozzle and dispense the exact quantity of fuel purchased.
NNPC Executive Vice President, Downstream, Mumuni Dagazau, said the initiative was part of efforts to transform conventional filling stations into broader energy and mobility hubs.
Speaking at the commissioning of a smart station on Bill Clinton Drive, Airport Road, Abuja, NNPC Retail Executive Director, Retail Operations and Mobility, Shettima Baba-Kukawa, said the system allows customers to complete transactions on their phones and dispense the exact amount of fuel purchased.
The company said the smart stations would also offer services including electric vehicle charging, liquefied petroleum gas, compressed natural gas and other mobility solutions.
