Subscribers across Nigeria may experience temporary disruption in SIM-related services as mobile network operators adjust to a new directive from the National Identity Management Commission (NIMC).
The Association of Licensed Telecommunications Operators of Nigeria (ALTON) announced the development in a statement released on Tuesday by its Chairman, Mr. Gbenga Adebayo, and Publicity Secretary, Mr. Damian Udeh.
According to ALTON, the disruption is linked to NIMC’s recent directive mandating a switch to a new identity verification platform. The transition, while aimed at improving the integrity and efficiency of national identity management, has led to unforeseen technical difficulties, impacting the smooth delivery of SIM services nationwide.
“The migration has temporarily affected operators’ ability to process SIM swaps, replacements, activations, and other related services,” Adebayo explained.
He noted that ALTON and its member companies are actively collaborating with the Nigerian Communications Commission (NCC), NIMC, and other stakeholders to resolve the integration issues.
“We understand the inconvenience this may cause and advise subscribers to postpone any SIM-related requests until further notice,” he said.
Adebayo assured users of the industry’s commitment to secure, high-quality telecommunications services and promised timely updates as the situation develops.
