By the end of 2025, Nigeria’s civil service is expected to fully transition to a paperless system, the Federal Government has revealed.
This announcement was made by the Head of the Civil Service of the Federation, Dr. Didi Esther Walson-Jack, during a press briefing in Abuja on Wednesday to flag off activities marking the 2025 African Public Service Day and Civil Service Week.
Walson-Jack explained that the paperless initiative is a key part of the Federal Civil Service Strategy and Implementation Plan 2021–2025, which is scheduled to wrap up by year’s end.
“Before I took office, the Office of the Head of the Civil Service of the Federation (OHCSF) had already embraced a paperless workflow. Our current focus is to accelerate this digital shift across all MDAs,” she stated.
She noted that just last week, the Federal Ministry of Health became the 11th ministry to launch its Enterprise Content Management System, officially transitioning to a paperless system. “The rest are progressing at various levels of implementation,” she added.
According to her, strategic partnerships have been secured to support digital infrastructure and funding for some ministries. “We are racing toward the December 31, 2025 deadline, and by God’s grace, the Nigerian Civil Service will be fully paperless by then,” she affirmed.
In addition to unveiling this digital reform, Walson-Jack outlined several activities planned for this year’s Civil Service Week celebration.
She also pointed to a recent study tour to Singapore as part of ongoing efforts to reposition the civil service for excellence and encourage international collaboration.
Describing the visit as a milestone, she said, “It was our first major activity under the collaboration between the OHCSF and the Heads of Service from all 36 states and the FCT.”
Backed by the United Nations Development Programme (UNDP), the tour included 20 State Heads of Service and was aimed at learning from global best practices to enhance service delivery at home.
“This initiative is a product of our growing intergovernmental collaboration and the continuous exchange of ideas between federal and state civil service leadership,” she concluded.
